Susanna Back

Product Designer with over 5 years of experience. Currently working at Thrivent; previously at Starship.  

Work samples and CV available upon request. 
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Design System
Thrivent
Design new components and actively support Thrivent’s diverse portfolio teams on the Midwest Design System. 
Category
A11y(WCAG), Design Systems

Search Experience
Thrivent
Collaborate with engineering, product partners, and key stakeholders to create designs that enhance the search experience. Focus on streamlining the search and execution process while strengthening connections with Thrivent's financial advisors.
Category
A/B Testing, Interaction, Responsive Web, Search, UXR, UX/UI

Book Thrivent Preferences
Thrivent
Develop an innovative administrative experience that seamlessly integrates with the Book Thrivent scheduling app for advisors. This new experience empowers financial advisors with full flexibility and customization in their scheduling preferences, enabling them to effectively manage meetings with prospects and clients.

Category
Responsive Web, Scheduling App, UXR, UX/UI

Book Thrivent
Thrivent 
Create an application that allows prospective clients to book appointments with their chosen advisors. Update and enhance an outdated, archived experience to create a refreshed, active end-to-end process aimed at converting prospective clients into Thrivent clients.
Category
Booking App, Responsive Web, UXR, UX/UI

Tax Savings Calculator
Starship
Design a user-friendly tax savings calculator for Starship’s marketing efforts. The objective is to drive growth through user engagement while educating website visitors about tax savings, increasing interaction at key interest points. 
Category
Interactive Tool, Responsive Web, UX/UI

About me
Hello! Hej! 안녕하세요! 



I’m Susanna, a product designer based just outside Manhattan, NY (9 minutes)! I'm working at Thrivent, where I've had opportunities to create digital experiences for users, now serving the whole ecosystem of various products on the design systems team.  Previously a visual and then turned product designer at Starship.

I’m experienced in building consumer-facing and internal products across Fortune 500 Companies and FinTech environments. My bread and butter are web apps where I have knowledge and experience spanning, but not limited to, responsive translation across digital platforms and crafting end-to-end experiences for internal tools. I appreciate complex problem-solving opportunities and strive in collaborative environments where I can craft meaningful and intuitive designs and experiences.

I have many questions about what will come into the digital space and am currently thinking about speculative interfaces. When I’m not working in the digital space, you’ll find me at my ceramic studio crafting new forms or at home attempting to teach myself Danish.

Jeg ser frem til at høre fra jer!
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